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Privacy Policy

This Privacy Policy describes how King & Canvas ("we," "us," or "our"), a design and event planning business, collects, uses, and discloses your personal information when you visit, use our services, or make a booking through our website kingandcanvas.com.

1. Information We Collect

We only collect information necessary to provide and improve our bespoke services and user experience. This includes:

A. Information You Directly Provide to Us

When you inquire about our services, fill out a contact form, request a quote, or sign a contract, you may provide the following information:
 

  • Contact Information: Name, email address, phone number, and mailing address.

  • Project Details: Information related to your design needs, event dates, guest count, budget, and design preferences.

  • Payment Information: Payment card details are processed by secure third-party payment processors (like Stripe or PayPal) and are not stored by King & Canvas.


B. Information We Collect Automatically

When you browse our website, we automatically collect certain information about your device and interaction with our site:
 

  • Device and Usage Information:
    IP address, operating system, browser type, referring website, pages viewed, time spent on the site, and access time.

  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to track activity on our services and hold certain information (e.g., to remember your preferences).

1. How We Use Your Information

We use your personal information for several legitimate business purposes:

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  • Services Delivery: To provide our design and event planning services, manage contracts, execute event logistics, and communicate with you about your project.

  • Communication: To respond to your inquiries, send newsletters (if you opt-in), and provide updates on your project status.

  • Legal Compliance and Safety: To comply with legal obligations, enforce our terms and conditions, and protect the security of our users and services.

  • Improvement: To monitor and analyze trends, usage, and activities in connection with our services to enhance the functionality and design of our website.

3. How We Share Your Information

We do not sell your personal information. We only share your information with trusted third parties necessary to perform our services:

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  • Services Providers: We share necessary details (e.g., your name, event date, and venue) with trusted third-party vendors (caterers, florists, lighting technicians, etc.) integral to executing your specific event or design project.

  • Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes.

4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:​

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  • Opt-Out Marketing: You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.

  • Access and Correction: You may contact us to request access to the personal information we hold about you or request corrections to that information.

  • Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please get in touch with us immediately via our Contact Us form.

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